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Privacy Policy

Last updated: February 10, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, shipping address)
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Warranty registration information
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate about your orders and provide customer support
• Send important product updates and warranty information
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We share your information only with:

• Service providers who assist in our operations
• Shipping partners to deliver your orders
• Payment processors to handle transactions
• Law enforcement when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

6. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Helix Engineering LLC

32 N Gould St

Sheridan, WY 82801

Email: [email protected]

7. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.