Terms of Service
Last updated: September 24, 2026
Agreement to Terms
By accessing our website and making purchases, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site. By using this site you confirm that you are the age of majority in your jurisdiction, or that you have the consent of a parent or guardian.
Use License
Permission is granted to temporarily access the materials on VennWheels's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
Product Orders
Orders are subject to the following, and we reserve the right to refuse or limit any order and to change prices or availability without notice:
Warranty
Venn rims come with a 5-year manufacturer warranty, and complete wheelsets with a 2-year warranty, against defects in materials and workmanship. The warranty is subject to:
Limitations
In no event shall VennWheels or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website.
Returns and Refunds
Returns are accepted within 14 days of delivery, for unused products only, in their original condition and packaging. We do not offer an unconditional, no-reason right of return. In summary, our policy provides for:
Payment Disputes and Chargebacks
By purchasing, you agree that the unlawful reversal of funds via a chargeback while retaining physical merchandise constitutes civil conversion and commercial fraud. Any such attempts will result in the immediate referral of your debt to a third-party collections agency for hostile placement on your national credit file. Furthermore, Helix Engineering LLC will pursue maximum allowable damages via civil litigation in your local jurisdiction and will forward your physical and digital evidentiary file to your national cybercrime and fraud prevention authorities.
Governing Law
These Terms and every purchase are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules. Any claim you bring against us must be brought exclusively in the state or federal courts of Wyoming, and you submit to their jurisdiction; we may bring proceedings to recover amounts owed to us in the courts of your place of residence. Claims may be brought only on an individual basis, not as part of a class or representative action. To the fullest extent permitted by law, our total liability for any claim relating to an order is limited to the amount paid for that order, and any claim must be brought within one year after it arises. If you are a consumer, you keep any protection that the law of your country of residence does not allow to be excluded.
Changes to Terms
We reserve the right to modify these terms of service at any time. Changes and clarifications will take effect immediately upon their posting on the website.
Contact Information
Questions about the Terms of Service should be sent to us at: