A crash should not cost you a whole wheelset. If you damage a Venn wheel in a crash within 5 years of buying it, Carbon Care lets you buy a replacement at a discount on its list price: 35% in the first two years, 25% in years 3 to 5.
- Covers accidental crash and impact damage. Manufacturing defects are separate and are always repaired or replaced free under the warranty.
- The discount is taken from the list price (recommended retail price), not from the price you paid. A single wheel is priced at 40% (front) or 60% (rear) of the wheelset's list price, less the discount; if both wheels are damaged, the discount applies to the full wheelset.
- Available to the original owner for 5 years from the purchase date.
- To claim, send proof of purchase and photos of the damage. One claim per incident.
- Non-transferable.